What does the term “legal operations” refer to? 

Legal operations refers to the management of legal departments, law firms, or other legal services providers, as well as the use of technology, process optimization, and other business-focused strategies to increase efficiency, reduce costs, and improve the quality of legal services.


When did it become popular in the legal industry? 

Legal operations is a relatively new term that has emerged in the legal industry in the last 10-15 years. As legal services become more complex and global, corporations and law firms are increasingly turning to legal operations to streamline their operations and optimize their legal resources.


Is legal operations more popular with in-house legal teams or can private practice law firms apply it as well?

Both in-house legal teams and private practice law firms can get involved. In-house legal teams may have more of a focus on optimizing internal processes and leveraging technology to increase efficiency and reduce costs. Private practice law firms may have more of a focus on business development and leveraging data to increase their visibility and market share. In both cases, legal operations can be used to improve the quality of legal services and overall profitability.


What is the day to day role of a legal ops professional? 

The day-to-day role of a legal operations professional can vary depending on the size of the organization and the scope of the operations. Generally speaking, a legal operations professional might be responsible for developing and implementing strategies to optimize legal services, such as process improvement, technology implementation, data analysis, and financial management. They might also be responsible for managing legal teams and overseeing projects, as well as creating and maintaining budgets.

What are some of the ways corporate legal teams can reduce their external legal spend in 2023? 

  1. Move to cloud-based legal management software. Cloud-based legal management software can help streamline processes, reduce costs, and reduce errors associated with manual processes.
  2. Implement legal process automation. Automating certain legal processes can help eliminate the need for manual labor, which can lead to cost savings.
  3. Utilize alternative legal providers. Outsourcing certain legal tasks to legal providers such as legal document services, freelance lawyers, and contract lawyers can reduce spend.
  4. Negotiate discounts with outside counsel. Negotiating discounts with outside counsel can help reduce costs associated with external legal services.
  5. Leverage in-house counsel. Utilizing in-house counsel can help reduce costs associated with external legal services, as in-house counsel are typically cheaper than outside counsel.
  6. Consider legal project management. Utilizing legal project management can help ensure that legal teams are working efficiently and cost-effectively.
  7. Leverage technology. Leveraging technology such as e-discovery, legal research, and document assembly tools can help reduce the amount of time and money spent on external legal services.
  8. Utilize analytics. Utilizing analytics can help legal


Why should I consider hiring paralegals to make my legal team more efficient?

Employing paralegals demonstrates a commitment to legal operations because paralegals are trained to help lawyers with legal tasks, such as filing documents, researching legal matters, and preparing documents. By utilizing paralegals, law firms and legal departments can free up lawyers to focus on more complex tasks and increase their overall efficiency.


What does the future of legal operations look like?

It looks very bright. Technology is becoming increasingly important in the legal industry, and legal operations professionals are at the forefront of this trend. As technology advances, legal ops professionals will have an even bigger role to play in optimizing legal services and increasing efficiency. Additionally, legal operations professionals will be tasked with leveraging data to increase visibility and market share, as well as finding new ways to reduce costs and improve the quality of legal services.